Freelance Telephone Interviewers

Reference: Telephone interviewer

Location: Essex

About this job

Telephone interviewers are based in Brentwood, Essex.

The telephone interviewer's ultimate aim is to conduct computer assisted telephone interviews(CATI). This involves interviewing individuals in private households, as well as employers and other organisational representatives

Telephone interviewers work set shifts with a supervisor or team leader always present and their performance is monitored on a regular basis.

After completing initial training a telephone interviewer's work will involve:

Attending project briefings
Using a desktop computer and telephone to conduct telephone interviews
Attending training as and when required
A commitment to NatCen's policies and quality procedures for freelancers

Practical requirements

You need to:

Be willing and able to work flexible hours including evenings and weekends
Have the right to work in the UK and documentation to support this
Have a good standard of written and spoken English for use in a business environment
Provide satisfactory references
Personal skills

We are looking for:

Excellent communication, listening and interpersonal skills
The ability to work to agreed deadlines
Positive and self motivated individuals
Telephone Interviewers who present NatCen in a professional manner
What we can offer you
Comprehensive paid training
Opportunity for progression
Project related training and specific skills training
Fortnightly pay for new recruits
Flexible shift patterns
Opportunity to join a Stakeholder pension scheme after working for NatCen for 3 months.

Apply now

If you are interested and would like to apply for a Telephone Interviewer position please register your interest here.